Our Client is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.
The role concerns the involvement in Application Management services at our main customers with the aim of supporting users in the effective and efficient use of the SAP system, while guaranteeing continuous evolution aimed at optimizing business processes.
Main activities and responsibilities
Collection, analysis of business requirements, design and implementation of the application solution and support to the development team, drafting of technical documentation, definition and implementation of test cases and management of application releases.
Implementation of corrective actions and notification of incident management / problem to all those involved in its resolution and execution of proactive trend analyzes for incidents and problems to identify recurrent situations that are or could be indicative of future problems.
Budget management, estimates, schedules and related monitoring.
Internal Reporting activities.
At least 5 years’ experience in the role of Team Leader on SAP MM
Experience gained on international projects and services
At least 5 years’ experience in Application Management Services
Skills & Competences
In-depth knowledge of the MM module (including Purchasing, Inventory Management, Valuation, Batch Management, MRP)
Experience of warehouse processes including barcoding, scanning and labelling in a manufacturing environment is preferred. Additional knowledge of Sales & Distribution and Production Planning is a strong advantage.
Good knowledge of the integration of the MM module with the other main modules FI / CO / SD / WM / PP / QM
Good Knowledge and application of ITIL methodology for the management of IT services
Analytical and decision-making attitude
Ability to interact with the client with a consulting approach
Excellent attitude to communication and leadership
Good knowledge in spoken and written English
Full working proficency in both Italian and English
Bachelor or master’s degree in Engineering or Economics preferred;
Certifications will be considered preferential in the scope of SAP es. SAP Certified Application Associate – Procurement with SAP ERP 6.0 EHP6
For further information or a confidential discussion please contact Matteo Di Giammarco via email.