Role Summary:

As part of the Billing team, the role will be to work on data quality in our CRM system, taking care of different back office processes via the integrated ticketing system, while following the whole end to end operations, from customer on-boarding, through billing, metering and payments.

Responsibilities:

  • Dealing with escalated queries and account amendments, using the integrated Billing Platform’s ticketing system
  • Day to day operation of a Utilities Billing Platform
  • Issue invoices to customers
  • Providing support to the billing team, being responsible of a range of daily activities and of the maintenance of excel tracker files.
  • Creating credits and re-bills to ensure accurate billing
  • Liaise with third parties to maintain day to day operations

Skills & Experience:

  • Have held a Billings/Invoice processing position previously is desirable
  • Be immediately available
  • Knowledge of the Energy Industry and its operations essential
  • Be able to identify areas of improvement and errors
  • Have excellent communication skills
  • Must be a quick learner with the ability to work using your own initiative
  • Attention to detail and ability to work to tight deadlines
  • Ability to thrive in a fast-paced, dynamic company
  • A team player
  • Good knowledge of Microsoft Office and Excel

Salary & Benefits:

  • Salary: £25,000.00 /year
  • 5% Company Pension Contribution
  • Private Medical Insurance
  • Annual Leave: 25 days + bank holidays

Job Type: Full-time